Abstract

Background: This study was conducted to assess staff satisfaction among staff of home care department, family medicine, Armed forces hospitals southern region, Saudi Arabia.
Methods: All forty four staff working at home care department are subjected to official validated questionnaire designed by continuous quality improvement department[medical services department, Armed Forces Hospitals], to measure 11 domains of satisfaction and overall satisfaction, the questionnaire was distributed anonymously in sealed envelopes with clear instruction about collection, the data codededited- analyzed using SPSS IBM version 22.
Results: From 44 staff 9 doctors, 20 nurses, 4 paramedical, 8 administration employees and 3 supportive services. Overall satisfaction was 88.6%, work environment 86.4%, services quality 84.1% leadership 88.6%, team 81.8%, statement 90.9%, communication 88.6%, recognition 77.3%, benefits 52.3% employee affairs 65.9%, accommodation 50% and pride 100%. When measuring the relation of these domains with different personal and job characters as [age groups, gender, category, work duration and type of contract] only the significant relation revealed with benefits against work duration [P=0.012*] which gave lower rates with more years of experience& employee affaires with work duration [P=0.041*] &accommodation against gender with lower satisfaction among females [P=0.036*].
Conclusion: Over all satisfaction is accepted 88.6% but some domains need to be worked on as benefits 52.3% employee affairs 65.9% and accommodation 50%.