Abstract

Covid-19 crisis has halted many activities and sectors. People and workers’ habits and behaviors have changed dramatically. This is where the use of technologies and connections, virtual reality and remote support are enhanced. Businesses and cities have been forced to adapt quicker to the new challenges. Digital technologies allow better public services to people when there is an improved use of resources. Smart cities have a great potential in linking people to works and services as never done before. Also, the data obtained from the technological convergence on their basis can enhance interactions and decisions toward the “new normal”. This research aims to assess how Portugal is prepared to respond to the accelerated process that this context demands to cities. Portuguese SMEs have developed a good capacity for entrepreneurship and innovation. However, they are still behind in converting the knowledge acquired in sales and export. And there is still a low collaboration at the public-private level. Smart cities’ acceleration through IoT (Internet of Things) may encourage changes in these issues.