Abstract

Objectives: Research findings have showed that student satisfaction rate with their programs can be a reliable and valid indicator of effective teaching/learning. Hence, the objective of this study is to get our Arabic-speaking students involved in evaluating their existing English-taught Pharmacy Program and to assess their levels of satisfaction toward such Program.
Method: The study was conducted during March-June, 2016 and included 96 students from the University of Nizwa (Oman), who were enrolled in the School of Pharmacy Program and studied at least one online course. Data collection included participants’ demographics and 20 statements categorized under six assessment criteria. Four-Point-Modified-Likert-type items were used to assess the students’ levels of satisfaction. Analyses were conducted using STATA® v13 with descriptive and inferential statistics such as means and standard deviations.
Results: Female students represented 85.4% of the participant. The majority of the participants (55.2%) were between 20 and 23 years of age. Bachelor students were 82.3% compared to Diploma students. The fifth and fourth-year students were 97.2% and 2.8% respectively. Satisfaction levels attainment in each of the assessment criteria was as follows: study plan and instructor (68.7%) each, method of teaching (67.7%), practicum and training courses (51.0%), online courses (38.5%), and students’ satisfaction with the overall Pharmacy Program (67.7%).
Conclusion: Participants showed intermediate levels of satisfaction toward the overall Pharmacy Program. However, there is a clear dissatisfaction with the online courses of the program.