Table 6: Results of the second outcome measures.
Before After Three months after χ2 P
M SD M SD M SD
Active Listening Attitude Scale’s (ALAS’s) Listening attitude 26.98 5.01 29.05 6.16 27.56 5.75 0.98 0.61
Listening skills 35.33 3.87 34.91 4.03 35.93 3.83 1.90 0.39
Communication Skills Scale Self- control 16.67 3.29 16.81 2.47 17.23 3.20 0.40 0.82
Expressivity 15.62 2.48 16.48 2.05 15.33 2.76 10.60 0.00
Deciphering ability 16.43 2.63 15.33 2.89 14.71 3.25 8.53 0.01
Assertiveness 18.57 3.05 19.95 2.61 19.75 4.15 2.42 0.30
Acceptance of others 17.82 2.85 18.55 2.23 17.91 3.33 3.50 0.17
Interpersonal adjustment 10.18 2.14 10.57 2.88 10.30 2.36 1.65 0.44
Multidimensional Empathy Scale (MES) Other- oriented reactivity 12.57 2.05 12.09 1.71 11.66 2.26 2.93 0.23
Self- oriented reactivity 10.70 2.51 9.81 2.04 10.49 2.77 0.53 0.77
Susceptibility 14.98 1.59 14.91 1.90 14.84 1.80 0.27 0.87
Perspective taking 11.95 2.69 12.61 3.01 10.91 2.60 3.24 0.20
Fantasy 12.70 3.89 12.77 2.94 12.14 3.63 0.47 0.79
Maslach Burnout Inventory (MBI) Emotional exhaustion 16.11 5.17 15.50 3.86 17.66 4.39 8.58 0.01
Depersonalization 12.36 4.57 11.02 3.98 13.25 5.76 6.75 0.03
Personal accomplishment 15.64 4.41 13.50 3.58 15.23 4.01 10.55 0.01