| Theme | Sub-Group (frequency of positive (+ve) and negative mentions (-ve) |
| Staff (n=44) | |
| +ve: -ve | |
| Integration | 20:7 |
| Training | 28:11 |
| Support | 29:6 |
| Key Performance Indicators | 36:5 |
| Client Engagement | 15:7 |
| Clients (n=123) | |
| Session Delivery & Content | 67:11 |
| Support | 83:18 |
| Perceived Competence | 57:29 |
| Health Benefits | 27:8 |