| True Calls n (%) | False Calls n (%) | Total Calls n (%) | |
| Palliative Care Unit | 70 | 6 | 76 (33.77) |
| Internal Medicine services | 45 | 9 | 54 (24) |
| Department of Pulmonary Diseases | 32 | 4 | 36 (16) |
| Cardiology | 23 | 2 | 25 (11.11) |
| Surgery services | 12 | 3 | 15 (6.67) |
| Neurology services | 9 | 4 | 13 (5.78) |
| Phlebotomy units | 2 | 0 | 2 (0.89) |
| Radiology department | 2 | 0 | 2 (0.89) |
| Polyclinics | 0 | 2 | 2 (0.89) |
| Total | 195 | 30 | 225 |