| Items | Satisfactory | Unsatisfactory |
| 1. Adequate number of trainers | 86% | 14% |
| 2. Varieties of experience among trainers | 84% | 16% |
| 3. Availability of organization chart | 85% | 15% |
| 4. Availability of training manual | 83% | 17% |
| 5. Availability of policy and procedures | 86% | 14% |
| 6. Job description of trainees | 78% | 22% |
| 7. Availability of training plan | 72% | 28% |
| 8. Availability of homogenous teamwork | 77% | 23% |
| 9. Availability of the concept of TQM | 80% | 20% |
| 10. Availability of CPD | 81% | 19% |
| 11. Availability of training committee | 89% | 11% |
| 12. Communication with director | 79% | 21% |
| 13. Communication with trainers | 85% | 15% |